Shipping Group Accountant Job at Grindrod Limited in Durban

Job Title: Shipping Group Accountant


Recruiter:     Grindrod Limited    

Introduction
Grindrod Shipping (SA) (Pty) Ltd is looking to secure the permanent services of a Group Accountant at its Durban Office. All suitably qualified and experienced candidates are invited to apply for this vacancy. Salary will be commensurate with qualifications and experience.
Minimum Requirements
Skills and Qualifications:

B.Com

CA,

Newly qualified

Excellent excel skills required

Hyperion Financial Management experience would be advantageous

Good oral, written and interpersonal skills

Excellent presentation and analytical skills.

Ability to multi-task, to meet deadlines, and to be innovative in a highly pressurised environment.
Job Specification

Key Performance Areas

Monthly and annual reporting

Monthly and annual consolidation of group accounts

Prepare annual financial statements

Preparation of management accounts

Preparation of board papers

Consolidation of budgets

Assistance with technical queries

Consolidation and submission of VAT and Tax returns

Liasing with auditors and tax consultants during year end

Additional ad-hoc reporting responsibilities in respect of Divisions


How to Apply :

http://grindrod.pnet.co.za/index.php?s=advert_view&g=4749&x=2846890&i=1042&pop=1

Deadline: 17/02/2014

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Manager Job at Grindrod Limited in Durban

Job Title: Manager - Sherq

REF: GIM/JL/Manager - Sherq/Durban/060214

Recruiter:     Grindrod Limited
   
Location:     Durban
       
Introduction
The abovementioned vacancy exists in the Risk division in Bluff Road, Durban. The successful incumbent will ensure compliance, monitoring and capturing of effective Safety, Health, Environmental and Quality Management Systems to meet ISO and other requirements with the aim of ensuring a sustainable and safe workplace.
We require an incumbent with a relevant tertiary level SHEQ Qualification.
Minimum Requirements

    Three (3) to five (5) years experience of SHEQ or related exposure
    In-depth knowledge of OHSACT, ISO 14001, 18001 and ISO 22000 Systems and relevant legislation governing HSE rules and regulations.
    Must be capable of managing multiple sites.
    Experience in Sustainability Reporting and fulfillment of associated projects management.
    Fully computer literate.
    Administrative abilities.
    Ability to work under pressure.
    Ability to communicate at all levels.
    Ability to identify projects linked to sustainability of company.
    Clear ITC and criminal checks.

Job Specification
This position is responsible for:

    Overseeing the monitoring, ordering, controlling, issuing and usage of PPE stock to ensure the optimal utilization of required consumables that fits the risks associated with the job - nationally.
    Progressing with ISO 14001, 18001 and 22000 accreditation.
    Identifying key HSE initiatives to be implemented within GIM.
    Drafting and managing programs for HSE related risks upon conducting of risk assessments nationally.
    Providing guidance on the managing of IOD's via Workmen Compensation.
    Processing or updating of all SHEQ related procedures to ISO requirements and recommendations.
    Ensuring that the GIM's Health, Safety & Environment policy and procedures are observed as well as all relevant safety and the provisions of the relevant Health, Safety and Environmental Legislation are complied with.
    Conducting regular safety and environmental audits nationally which shall incorporate detailed risk assessments.


How to Apply:

http://grindrod.pnet.co.za/index.php?s=advert_view&g=4749&x=2852265&i=1060&pop=1

Deadline: 16/02/2014

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Driver Job at Grindrod Limited in Mpumalanga

Job Title: Driver - Forklift, 0-15Tons

REF: GIM/JL/Driver - Forklift, 0-15Tons/Mpumalanga/060214


Recruiter:     Grindrod Limited
   
Location:     Mpumalanga    

Introduction

The abovementioned vacancy has become available at the Warehouse division in Middelburg, Mpumalanga.
Minimum Requirements

    Valid Grade 12 certificate.
    Valid licence to operate a Forklift up to 15 tons.
    12 months operating in diverse environments.
    Demonstration of mechanical insight in understanding the functioning of the equipment used.
    Demonstration of good coordinating capabilities and the ability to work in a team.
    Ability to read and understand documents in English.
    Ability to work under pressure.
    Clear ITC and criminal checks.

Job Specification
Customer Care

    Serving customers and fellow employees with respect, understanding and commitment to achieve service excellence.
    Responding courteously and immediately to customer queries and requests.
    Ensuring that the quality rendered is of the highest standard at all times and to appreciate that work of substandard quality is unacceptable.

Handling and Stacking of Cargo

    Moving of goods between designated locations as per set procedure.
    Assisting operations staff with minor administrative activities as required.
    Driving the vehicle within safety standards.
    Ensuring good stacking practice - cargo to be stacked neatly and safely.
    Ensuring that there are no delays with loading / offloading of trucks.
    Reporting all damages immediately to the Clerk-Operations / Manager -Operations.
    Ensuring that damages to cargo are kept below 0.25% of total throughput.
    Stacking all cargo in the correct locations.
    Ensuring good housekeeping of the machines.
    Apply standard operating procedures and adhering to all company policy, rules and regulations.

Health, Safety and Environment

    Operating the relevant vehicle with a valid driver licence according to specifications and safety standards.
    Conducting equipment checks as per checklist.
    Ensuring that there are zero fatalities.
    Reporting faults and damages to equipment, cargo and property.

How to Apply:

http://grindrod.pnet.co.za/index.php?s=advert_view&g=4749&x=2852265&i=1061&pop=1

Deadline: 16/02/2014

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Business Unit Manager Job at Grindrod Limited in Port Elizabeth

Job Title: Business Unit Manager - Depot

REF: GIM/JL/Business Unit Manager - Depot/Port Elizabeth/060214

Recruiter:     Grindrod Limited    
Location:     Port Elizabeth    

Introduction

The abovementioned vacancy exists at our Depot in Port Elizabeth. The successful incumbent will be responsible for managing all operational and administrative responsibilities associated with the Depot.
Minimum Requirements

    Grade 12.
    Degree or Diploma in Business Management.
    Reefer technical qualification.
    A minimum of Five (5) year's management experience.
    A minimum of Two (2) years container depot environment experience.
    A minimum of Three (3) years reefer technical experience.
    Sound knowledge of Container Depot management and the technical management of reefer containers.
    Ability to communicate at all levels.
    Sound knowledge of Depot computer systems and software packages.
    Working knowledge of handling equipment and maintenance.
    Good analytical skills.
    Leadership and organizational skills.
    Financial and administrative skills.
    Clear ITC and criminal checks.

Job Specification
Customer Care

    To understand that the job function at Grindrod Intermodal is to serve the customers with respect, understanding and commitment to achieve service excellence.
    To respond courteously and immediately to customer queries and requests.
    To ensure that the quality of service that I render is of the highest standard at all times.
    To ensure that every effort is made to understand in all aspects of the business and that of customers.
    Understand that education and training is paramount to the development of the company.
    To demonstrate honesty and integrity in all my dealings with customers and colleagues.
    Deliver on all commitments and promises.

Staff Management

    Monitor staff levels for the department and ensure that reporting levels are adequate to meet all operational requirements. This must include the planning of staff leave, both annual as well as casual.
    Motivate staff by example, acknowledgment, encouragement and praise for good work.
    Monitor staff discipline against company policies and procedures and takes corrective action when necessary and advises the Regional Manager.
    Conduct regular on the job training of staff, emphasizing customer care. Identify areas of weakness and assist the Regional Manager in planning formal training sessions that must be conducted at least once every quarter.
    Conduct performance appraisals of departmental staff on a quarterly basis, by measuring performance against agreed goals and objectives. Submit results and recommendations to the Regional Manager.
    Ensure compliance with the company policies and procedures as set out by the company.

Strategic planning and implementation

    Participate in strategic planning meetings and assist the Regional / National Managers with the formulation of strategic plans.
    Based on the strategic plans, assists Regional / National Managers with the formulation of action plans to achieve the strategic objective set.
    Implement the strategic / action plan that is applicable to the branch through a process of ongoing discussions with relevant parties and monitoring of progress, ensuring deadlines set are met.
    Provide fortnightly reports to the Regional Manager on progress.

Finance and Administration

    Compile volume statistics of containers handled and distributes to Regional Managers.
    Prepare the annual income and expenditure budget for the branch within the perimeters and deadlines set.
    Ensure that customer invoice queries received via the credit control department or from the customer directly are resolved within 48 hours of receipt.
    Manage overcharges in accordance with the laid down procedures.
    Facilitate the month end process on the front-end systems in line with the set deadlines.
    Manage all systems related problems identified by staff.

Health Safety and Environment

    Acts as SHE representative.
    Identify and take corrective action to address non-compliance and ensure execution.
    Ensure staff is briefed and adhere to ongoing Health, Safety and Environmental requirements.
    Arrange for required training of all staff.

How to Apply:

http://grindrod.pnet.co.za/index.php?s=advert_view&g=4749&x=2852265&i=1067&pop=1

Deadline: 17/02/2014

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IT Support Technician Job at Grindrod Limited in Durban

Job Title: IT Support Technician

REF: LGA/NC/IIT Support Technician/Durban/120214

Recruiter:     Grindrod Limited
   
Location:     Durban    

Introduction

Grindrod Logistics Automotive, a division of Grindrod (South Africa) (Pty) Ltd is looking to secure the permanent services of an experienced IT Support Technician based at Grindrod House, Durban. All suitably qualified and experienced candidates are invited to apply for this vacancy. Salary will commensurate with qualifications and experience.
Minimum Requirements
Matric (Grade12)
Driver's License
Previous experience in this field
Leadership Skills
Job Specification
Key Performances:

    A+ IT Support
    Network set up, Hardware, software etc
    Recognising problems and explaining to them to clients
    Fixing of equipment, including printers and scanners
    Upgrading Systems
    Testing and servicing equipment
    Recording problems and solutions
    Training clients on systems and software applications

Competencies:



    Good people skills
    Communication skills
    Analytical

How to Apply:

http://grindrod.pnet.co.za/index.php?s=advert_view&g=4749&x=3274325&i=1071&pop=1

Deadline: 17/02/2014

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Line Manager Job at Grindrod Limited in Durban

Job Title: Line Manager - Operations

REF: GIM/JL/Line Manager - Operations/Durban/130214

Recruiter:     Grindrod Limited
   
Location:     Durban    

Introduction

The abovementioned vacancy has exists at our Warehouse in Bluff Road, Durban. The successful incumbent will supervise and be accountable for all operational activities regarding warehouse operations on behalf of Grindrod Intermodal.
Minimum Requirements

    Valid Grade 12 certificate.
    A minimum of three (3) year's experience in a supervisory capacity.
    Sound knowledge of freight maintenance and container logistics.
    Technical competence.
    Good analytical ability.
    Leadership and organizational skills.
    Ability to communicate at all levels.
    Sound operational knowledge of computer systems and software packages.
    Clear ITC and criminal checks.

Job Specification
Key Performance Areas:

    Customer Care.
    Administration.
    Staff Management.
    Strategic Planning and Implementation.
    Operations.
    Communications / Liaisons / Meetings.
    Information Systems.

How to Apply:

http://grindrod.pnet.co.za/index.php?s=advert_view&g=4749&x=2852265&i=1072&pop=1

Deadline: 16/02/2014

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Baggage Claims Department Manager Job at Airlink in Johannesburg

Job Title: Baggage Claims Department Manager


REPORTS TO: EXECUTIVE MANAGER GROUND OPERATIONS
DIVISION: JOHANNESBURG BRANCH
LOCATION: O R TAMBO INTERNATIONAL AIRPORT

Purpose

The Baggage Services Manager will be for the baggage service products and operations with a strong focus on cost containment, safety and security. The manager shall be responsible for performance related to KPI’s, baggage facilities, customer service and front line engagement, as well as responsible for the management of baggage processes and procedures i.e. irregular operations (IROP) recovery. The manager will be the SA Airlink representative in managing relationships with operational service providers and external agencies and will be responsible for identifying areas for process improvements and working with the operational leadership team to identify solutions.

Knowledge, Skills, and Experience

1. The minimum education requirement is a Grade 12 certificate or equivalent.
2. 5 years experience within the Airline industry.
3. 2 years experience within Central Baggage Tracing.
4. Experience in all aspects of airport baggage handling.
5. Proven track record leading a team to meet operational and performance targets.
6. Knowledge of WorldTracer coordination.
7. Knowledge of baggage reconciliation systems.
8. Knowledge of departure control systems.
9. Good verbal and written communication skills.
10. Knowledge of Excel, Word, Outlook, Power point.
11. Knowledge on assessment and settlement of passenger property claims.
12. Knowledge of Warsaw Convention, Montreal Convention and Consumer protection act.
13. Knowledge of IATA practices relating to baggage handling.
14. Will attend training as and when required to do so.

Principal Accountabilities

1. Oversee and provide support/direction to the Baggage Services Team.
2. Manage/oversee costs associated with baggage department i.e. delivery costs, damage repairs, customer service, claims payouts.
3. Developing effective strategies to manage claims efficiently and in accordance with legislation.
4. Effective managing of disputed claims.
5. Develop and manage in-house procedures for baggage services to ensure customer possessions as secure and can be accounted for i.e. Lost and found.
6. Central point of contact for any baggage related issues and concerns.
7. Liaison for Central Baggage Services-ensure company standards and guidelines are being met.
8. Review MSL (management station log) reports, delay coding and manage dispute process.
9. Monitor and review key performance/baggage indicators.
10. Responsible for developing and supporting excellent employee relations and performance management processes in line with SA Airlink’s objectives.
11. Assist in the development of action plans to meet baggage delivery and mishandling performance targets.
12. Trending of baggage mishandling and the implementation of improvement strategies.
13. Ensure compliance with safety and security management standards and respond accordingly to action items.
14. Monitor local tracking to highlight any volume trends to ensure sufficient resources to support baggage services.
15. Ensure proficiency in staffing levels.
16. Tracking and trending of local pilferage claims and any security related incidents.
17. Development of local IROP processed and plans.
18. Development, monitoring and compliance of baggage services processes and procedures.
19. Conduct regular meetings with agents, communicating any operationally required information, updates to processes and procedures, as well as base specific information.
20. Manage WorldTracer system for SA Airlink network.
21. Manage WorldTracer configuration for SA Airlink Network.
22. Ensure that the Training Department is up to date with all relevant processes and training material is up to date and accurate.
23. Provide and prepare relevant statistical and operational reports and analytical claims data.
24. Collaborate with necessary personnel and service providers to facilitate improved baggage transfers.
25. Recommends or initiates personnel actions.
26. Track performance levels of service providers related to baggage movements and service delivery.
27. Responsibilities must be carried out in accordance with Company Standards as
28. laid out in the manuals of procedure, and Occupational Health and Safety
29. Standards.
30. Will assist with any additional tasks within the context of the job description.
31. Will assist with additional tasks within management level.


How to Apply:

CV FOR THE ATTENTION OF: CRYSTAL BAXTER
REFERENCE NUMBER TO BE QUOTED: BCDM - JNB - 0214
APPLICATIONS TO BE FAXED TO: (011) 390-1651
APPLICATIONS MUST REACH US NO LATER THAN: MONDAY, 24 FEBRUARY 2014

http://www.flyairlink.com/careers/baggage_claims_department_manager

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Fit Controller Job at Airlink in Modderfontein

Job Title: Fit Controller

REPORTS TO: REVENUE MANAGER
DIVISION: INVENTORY & REVENUE CONTROL DEPARTMENT
LOCATION: S A AIRLINK BUILDING, GREENSTONE HILL OFFICE PARK, EMERALD BOULEVARD, GREENSTONE HILL, MODDERFONTEIN

Purpose

Process IT and Group Reservations through to ticket issuance and change requests.

Knowledge, Skills, and Experience

1. The minimum education requirement is a Grade 12 certificate or equivalent.
2. Extensive knowledge of relevant CRS (Computer Reservation System).
3. A Travel and Tourism Diploma will be an added advantage.
4. A minimum of 3 years working experience within the Airline/Travel industry is required.
5. Ticketing and fares experience is essential.
6. Must be computer literate on Microsoft Excel and Word.
7. Must have good customer, filing and organisation skills.
8. Must be able to work weekends on a roster basis.
9. Will attend training as and when required to do so.

Principal Accountabilities

1. Managing all internal and external IT fare transactions
2. Assist with yearly update of IT Fares and distribution to relevant FIT Holders
3. Evaluation of FIT holders’ support
4. Liaising with domestic and international travel agents and tour operators regarding IT fares and the availability of related inventory.
5. Maintain booking grid and/or “Q” system for database of FIT bookings
6. Liaise closely with the Marketing Department and FIT Contracts and Fares Controller regarding the status of Tour Operators.
7. Assist the Group Controllers with Group Reservations and confirmations when requested.
8. Responsibilities must be carried out in accordance with Company Standards as
laid out in the manuals of procedure, and Occupational Health and Safety
Standards.
9. Will assist with any additional tasks within the context of the job description.

How to Apply:

CV FOR THE ATTENTION OF: DAVE VAN NIEKERK
REFERENCE NUMBER TO BE QUOTED: FITC - I&RCD - 0214
APPLICATIONS TO BE FAXED TO: (011) 451-7367
APPLICATIONS MUST REACH US NO LATER THAN: MONDAY, 24 FEBRUARY 2014

http://www.flyairlink.com/careers/fit_controller

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Revenue Controller Job at Airlink in Modderfontein

Job Title: Revenue Controller

REPORTS TO: RESERVATIONS CONTROL MANAGER
DIVISION: INVENTORY & REVENUE CONTROL DEPARTMENT
LOCATION: S A AIRLINK BUILDING, GREENSTONE HILL OFFICE PARK, EMERALD BOULEVARD, GREENSTONE HILL, MODDERFONTEIN

Purpose

Managing/Control all allocated flights on a daily basis to ensure maximum passenger load on all flights and all related special requirements/post departure processes are finalized.

Knowledge, Skills, and Experience

1. The minimum education requirement is a Grade 12 certificate or equivalent.
2. Extensive knowledge of relevant CRS (Computer Reservation System).
3. 1 Year working experience within the Airline Industry.
4. Travelling diploma will be an advantage.
5. Must have ticketing experience.
6. Computer literate on Microsoft Excel and Word.
7. Must have good telephone manners and negotiation skills.
8. Must be able to work day-shift hours from Monday to Friday as defined.
9. Must be able to work weekends and Public holidays on a roster basis.
10. Will attend training as and when required to do so.

Principal Accountabilities

1. Pre-flight checks on all flights to ensure all passengers are ticketed and no
duplicate bookings exist.
2. Clearing all queues for waitlists, special requests(UMNR’s / MEDA’s),
confirmations of meals.
3. Handbacks are done after each flight to action no show passenger and cancel
their return flights in order to resell the seats.
4. Counting passenger classes to correspond with passenger totals for revenue
purposes.
5. Special meal requests for each flight are printed , captured in excel and faxed to
catering company.
6. Some stations require manual name lists/un-ticketed/PTA bookings to be
printed 24 hours before their flights depart.
7. Booking requests from offline stations are faxed/emailed, booking are done by
the relevant controller and faxed/emailed back to the outstation.
8. Serve as a helpdesk for agents and passengers.
9. Dealing with irate passenger/agent due to schedule changes, assisting
passenger/agent with alternative flights, arrangements or refunds. Sending
these requests to the supervisor.
10. Manage block space agreements when required.
11. Responsibilities must be carried out in accordance with Company Standards
as laid out in the manuals of procedure, and Occupational Health and Safety Standards.
12. Will assist with any additional tasks within the contexts of the job description.


How to Apply:

CV FOR THE ATTENTION OF: LISA VAN DER WALT
REFERENCE NUMBER TO BE QUOTED: RC - I&RCD - 0214
APPLICATIONS TO BE FAXED TO: (011) 451-7367
APPLICATIONS MUST REACH US NO LATER THAN: MONDAY, 24 FEBRUARY 2014

http://www.flyairlink.com/careers/revenue_controller

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Crew & Rebate Controller Job at Airlink in Modderfontein

Job Title: Crew & Rebate Controller

REPORTS TO: REVENUE MANAGER
DIVISION: INVENTORY & REVENUE CONTROL DEPARTMENT
LOCATION: S A AIRLINK BUILDING, GREENSTONE HILL OFFICE PARK, EMERALD BOULEVARD, GREENSTONE HILL, MODDERFONTEIN

Purpose

To deal with crew re-positioning requirements, i.e. reservations, confirming flights, issuing of tickets. Handling all internal and external rebate applications on domestic and regional routes. Submit weekly reports to Revenue Manager.

Knowledge, Skills, and Experience

1. The minimum education requirement is a Grade 12 certificate or equivalent.
2. A Diploma in Travel and Tourism or Tourism Management will be an added
advantage.
3. Extensive knowledge of relevant CRS (Computer Reservation System).
4. Must have ticketing and Fares Experience.
5. 3 Years working experience within the Airline Industry.
6. Must be computer literate on Microsoft Excel and Word.
7. Must have good telephone and negotiation skills.
8. Must be able to work weekends.
9. Will attend training as and when required to do so.

Principal Accountabilities

1. Arranging crew travel (Positioning crew) by ensuring the lowest fare is
booked, bookings are made with correct name, tickets are issued and operations
advised of reservation number.
2. Ensure that costs are kept to a minimum for the Company with regards to the above. Checking the monthly account against staff travelled and ensuring it balances. Also checking monthly account against illegal use.
3. Handle rebates applications to domestic and regional carriers for duty and vacation travel. Apply to relevant airline for staff to obtain lowest fare, advise staff member of reservation number and cost, issue rebate ticket if possible.
4. Refunds of crew tickets - apply for refund for unused tickets to South African Airways Refund Department and ensuring that refund is received.
5. Updating of staff profiles in excel to ensure correct details are in. Loading of
new staff members. Filing completed staff profiles.
6. Compiling Monthly Crew Cost report for the Manager.
7. Filing of rebate applications.
8. Flight Master to be sent daily to SAA revenue department to confirm operation
of flights on a daily basis, this is managed from the daily operations sheet.
9. Daily operations sheet checked against the system – what has been listed by
operations, these are to correspond with the actual flight.
10. Daily sales report – This report is done for all tickets issued in the Control department. It must be done at the end of each day to ensure that the money balances and banked.
11. Manages the Incentive Reward Program. Receives rebate applications, making reservations and ensuring correct information is forwarded to agent. Ensuring that the details are updated in excel and that the ticket allocation is tracked correctly.
12. Rebate induction for new staff members of Airlink.
13. Processing and Filing of all Marketing Rebates – including complaints, prizewinners, sponsorships, educationals, trade exchanges and travel industry reservations/tickets.
14. Responsibilities must be carried out in accordance with Company Standards as laid out in the manuals of procedure, and Occupational Health and Safety Standards.
15. Will assist with any additional tasks within the contexts of the job description.


How to Apply:

CV FOR THE ATTENTION OF: DAVE VAN NIEKERK
REFERENCE NUMBER TO BE QUOTED: C&RC - I&RCD - 0214
APPLICATIONS TO BE FAXED TO: (011) 451-7367
APPLICATIONS MUST REACH US NO LATER THAN: MONDAY, 24 FEBRUARY 2014

http://www.flyairlink.com/careers/crew_rebate_controller

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Food Services Assistant Manager Job at Rhodes University in Grahamstown

Job Title: Assistant Manager: Food Services

Recognizing that diversity is important in achieving excellence, Rhodes University especially encourages South African members of designated groups to apply.

Purpose

To assist the Head of Food Services in the running of Food Services particularly as regards the management of staff and the implementation of catering procedures and standards to ensure high quality service delivery.  The post will contribute to the Residential Operations Division’s Vision & Mission statement which in turn contributes to Rhodes University’s overall objective of being a world class institution where leaders learn.

Requirements

A relevant degree / national higher diploma (3-years of study) in Management, Food Service Management, plus at least 7 to 8 years relevant experience

OR

Matric plus 10 to 11 years relevant management experience.

Such experience should include:

    At least 3 years’ experience of having worked in a Management Level in an Industrial Food Service Establishment.
    At least 4 years supervising staff.
    Approved practical training (on the job training in an Industrial Catering Facility) – with hands-on practical industrial cooking experience, physical stock take and on the job training of catering staff.

Experience to include detailed knowledge of Food Services practices with experience in working with high volume food production at multiple sites.  A valid Driver’s license is an essential requirement for this post

Deadline Date: 03.03.2014
How to Apply:

The Full Minimum requirements against which candidates are to be measured are outlined above. Internal staff members who are regarded as eligible in terms of the Recruitment and Selection Policy of Rhodes University are invited to apply.
Please refer to the above competencies to answer the questions on the application form.
No CV or Certificates are required.
Please complete the application form which can be obtained from the university web site and save it with your surname as the file name.
Please attach your application to an email with the job title as the subject line and send it to: jobs-blue@ru.ac.za


Job Profile:

Further Particulars about the Department/Section/Unit:

Selection Process:
If you are not contacted by the16th March 2014 please consider your application as being unsuccessful.

Selection Process (provisional dates, subject to change):

Short-listing – 14th March 2014

Assessment – 26th March 2014

Interviews – 27th March 2014



An employment check will be conducted on successful candidates.

If you are not contacted within 30 days from the closing date, please consider your application unsuccessful.

Note:
Remuneration

Remuneration (Grade 13):

Pension / Provident fund (contributory) total annual cash: R258,444
Total annual package: Approximately R341,502

Provident fund (non-contributory) total annual cash: R243,635
Total annual package: Approximately R341,448

Note: The above salary amounts exclude the 2014 general salary increment and will be adjusted in accordance with the final agreement.

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Electrician Job at Rhodes University in Grahamstown

Job Title: Electrician - Electrical Section

Recognizing that diversity is important in achieving excellence, Rhodes University especially encourages South African members of designated groups to apply.

Purpose

The purpose of the job is to ensure the maintenance of all electrical networks and related equipment including general electrical appliances used in the catering, residence and other divisions.

Requirements

The incumbent must preferably have completed an apprenticeship OR learnership (NQF Level 4) as an electrician and passed the necessary trade test. He/ She must have an NTC 2 (Grade 11 Technical)certificate or equivalent ,and have two years post trade test  experience where such experience includes: -

    Previous experience in light and heavy current voltage systems
    Previous experience in maintaining power sub-stations
    Experience in fault diagnosis, maintenance and repair of general electrical appliances
    Previous experience in installation, maintenance, and repairs of general lighting equipment.
    Previous experience in safety and working within the regulations laid down by OHSA
    A valid code 8 driver’s licence will be a distinct advantage.  If the incumbent does not have a valid code 8 driver’s licence he/she must be prepared to acquire one within the first year of employment.
    Previous supervision experience and/or a supervision certificate will be an advantage.

Deadline Date: 03.03.2014
How to Apply:

The Full Minimum requirements against which candidates are to be measured are outlined above. Please refer to the above competencies to answer the questions on the application form.
No CV or Certificates are required.
Please complete the application form which can be obtained from the university web site and save it with your surname as the file name.
Please attach your application to an email with the job title as the subject line and send it to:

jobs-blue@ru.ac.za



Job Profile

Application Form
Further Particulars about the Department/Section/Unit:
Selection Process
Short-listing: TBC
Testing and work samples: TBC
Interviews: TBC

If you are not contacted within 30 days from the closing date, please consider your application unsuccessful.

Note:

Remuneration

Pension Fund Total annual cash:  R192 528

Total annual package: approximately: R259 625

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Software Developer Job at South African Sugar Association in KwaZuluNatal

Job Title: Software Developer (C# / Oracle) (South African Sugar Association)
Job # 1599108/1043
Mount Edgecombe KwaZulu-Natal (South Africa)

Market Related Salary
Permanent skilled level position at South African Sugar Association in the Agriculture industry.

Posted by South African Sugar Association on 21/01/2014
South African Sugar Association

    About us
    Based in Mount Edgecombe (KZN), Autolab's development team build products for the exchange and management of laboratory and weighbridge information. The internationally recognized LIMS package we use allows for development in C# to deliver first rate software products to customers across many locations. As a small specialist department, we pride ourselves in being able to couple technical excellence in software engineering with a strong understanding of our customer's needs.

    The role
    You will be involved in the coding, implementation and testing of routines and programs under the direction of the Senior Systems Developer and Autolab Manager. You'll provide advanced network, application, database and operating system support to end-users.

    What's in it for you?
    For software professionals who are serious about their careers, we have the following important benefits:
    * Learn from other talented developers;
    * Exposure to desktop applications, Portals, databases;
    * We build careers around your talent - this isn't just a job;
    * Friendly caring atmosphere, on-site canteen, Virgin Active in close proximity;
    * We build products, we are not an internal IT department;
    * Formal software engineering best practices.

    About you
    You will be a highly motivated individual, able to work effectively within a team, in a dynamic and challenging business environment, with:

        A Diploma or Bachelor's Degree in Computer Science or Information Systems
        Knowledge of PC architecture, hardware devices and peripherals, such as modems, scanners etc
        A comprehensive knowledge of commercial software packages and operating systems (Windows 2008, Windows 7 etc.)
        Experience in object orientated programming (preferable C#)
        Experience in any of the current SQL database management systems, preferable Oracle
        Knowledge of the software development life cycle
        Knowledge of serial communications protocols and linking serial devices into computer systems
        An endorsement free code 08 driver's license.

    Rewarding you
    Not only will you benefit from working in close collaboration with the rest of our highly skilled team; but if you enjoy the challenge of working in an environment where hard work is recognised and rewarded and where the focus is developing the whole you, then follow the application procedure detailed below.

    Application procedure
    Only applications submitted through our online job portal will be considered. Please visit the SASA website, careers page and point to 'Click here to apply for any of the positions listed on the left" to enter the portal. Please feel welcome to provide comprehensive information when making your submission as this will assist our short-listing process. Please ensure that you provide us with an indication of your current total guaranteed remuneration package and any variable benefits.

    We will contact applicants who appear to best fit our requirements with a request that they provide a more detailed CV and furnish us with copies of their academic record. If you do not have a copy of your academic transcript, please could we suggest that you contact your university to obtain this.

    SASA follows a comprehensive recruitment process that includes the formal assessment of cognitive abilities and preferred behavioural styles.

    Aspects of SASA's Recruitment Policy applicable to this Vacancy
    SASA recognises the need for employers in South Africa to contribute to transformation through active support for the provisions of the Employment Equity Act and Black Economic Empowerment legislation, and recognises the high level of unemployment in our country. Accordingly, our first priority is the provision of employment opportunities to South African nationals. Applications for employment by foreign nationals are considered only in the event that a comprehensive recruitment process has failed to result in the appointment of a suitable South African candidate.

    The ideal candidate will have the following competencies:

    Ability

        Keep abreast of developments in the application software, database management and operating system software fields
        Provide specialised assistance to users with operational problems relating to systems, programs and date telephonically and by modem
        Set and achieve realistic work deadlines
        Work well in a diverse team environment
        Travel to sugar mills when necessary
        Writes operational and test routines to integrate serial devices into computer systems
        Tests and de-bugs the routines to make sure correct operations
        design program logic and re-usable objects to meet specifications using an approved methodology where applicable with adherence to approved standards
        Codes programs using specified languages according to prescribed standards
        Work independently on assigned tasks

    Experience

        object orientated programming (preferable C#)
        any of the current SQL database management systems, preferable Oracle

    Knowledge

        software development life cycle
        serial communications protocols and linking serial devices into computer systems
        PC architecture, hardware devices and peripherals, such as modems, scanners etc
        comprehensive knowledge of commercial software packages and operating systems (Windows 2008, Windows 7, etc)

The South African Sugar Association (SASA) provides a diverse range of highly specialized services to the South African sugar industry and our activities are funded in the main by the sugarcane growers and sugar milling companies. Our mission is to provide specialist services that enhance the profitability, global competitiveness and sustainability of the South African sugar industry.

Deadline Date: 20.02.2014
How to Apply:

Note:

• SASA has retained the services of its long-standing supplier Pinpoint One, a B-BBEE Level 1 executive search and recruitment consultancy, to manage the candidate sourcing process and will consequently not be receiving applications directly.  

• Instead, applicants should submit a detailed CV in MS Word format to: response3@pinpointone.co.za.
• Communication will be with short-listed applicants only.  We thank all applicants for their interest.

Read More

Technical Team Manager Job at South African Sugar Association in Durban

Job Title: Technical Team Manager (South African Sugar Association)
Job # 1603903/1044
Durban, Mount Edgecombe KwaZulu-Natal (South Africa)

Market Related Salary
Permanent senior level position at South African Sugar Association in the Agriculture industry.
Benefits: This position offers a competitive remuneration package. But more importantly it offers an opportunity to be part of a world renowned agricultural research institute which is at the forefront of a thriving sugar industry. This position will allow you to work closely with internationally recognized researchers on a daily basis. This position is based in Mount Edgecombe..

Posted by South African Sugar Association on 03/02/2014
South African Sugar Association

    TECHNICAL TEAM MANAGER

    SASRI's unique Technical Team offers researchers a smooth supply of technical expertise and related equipment for their field trials throughout the industry. In order to maintain and manage the high standards of the team we are looking to recruit a Technical Team Manager.

    A combination of research trial, logistics and people management activities ensure that this job is highly varied and will present the successful incumbent with sufficient challenge and opportunity to make a significant contribution to the SASRI Programme of Work. This position will allow the successful incumbent to exercise their organising, decision making and crisis management skills extensively. The Technical Team comprises of 41 members and a fleet of 17 vehicles.

    Although this position is based in Mount Edgecombe, the incumbent will be required to travel to other research sites throughout the industry as there are team members based on Komati and Pongola Research Stations.

    Internal and external applicants will be reviewed simultaneously for this position and all are required to have:

    * A degree or diploma in an aspect of Agriculture or a relevant Management qualification;

    * Minimum of 3 years experience of research trial management from design to harvest;

    * At least 2 years experience of working with and managing teams of people;

    * Experience in strategic planning

    * Knowledge of fleet management systems;

    * Experience of budget preparation and monitoring;

    * A commitment to quality and a flexibility in their approach to problem solving;

    * Good knowledge of MS Excel and Word.

    * Proven ability to communicate effectively with differing levels of organisational management.

    Closing date for applications is Monday 17th February 2014. SASA reserves the right to consider applications received after this date but will not be obliged to do so.

    The ideal candidate will have the following competencies:

    Ability

        direct the allocation of resources, set priorities and identify issues to be escalated
        conduct performance appraisals
        manage customer requirements and expectations
        oversee the allocation of resources, set priorities and identify issues to be escalated
        troubleshoot and delegate effectively
        assist in budget planning and management
        manage a professional team

    Experience

        conducting performance appraisals
        departmental budgeting, planning and management
        directing and managing the day-to-day activities of the staff
        managing a professional team

    Knowledge

        high-level understanding of business
        commercial plants, animals and cultivation techniques to enhance the productivity/sustainability of farms and agricultural industries
        industry standards, technology trends and best practices
        ground preparation, seeding and harvesting, spray technology, post-harvesting and transport equipment
        research methods to study the results of work on farms, forests and research stations

The South African Sugar Association (SASA) provides a diverse range of highly specialized services to the South African sugar industry and our activities are funded in the main by the sugarcane growers and sugar milling companies. Our mission is to provide specialist services that enhance the profitability, global competitiveness and sustainability of the South African sugar industry.

Deadline Date: 05.03.2014
How to Apply:

Note:

• SASA has retained the services of its long-standing supplier Pinpoint One, a B-BBEE Level 1 executive search and recruitment consultancy, to manage the candidate sourcing process and will consequently not be receiving applications directly.  

• Instead, applicants should submit a detailed CV in MS Word format to: response3@pinpointone.co.za.
• Communication will be with short-listed applicants only.  We thank all applicants for their interest.

Read More

Agricultural Engineer Job at South African Sugar Association in Mount Edgecombe

Job Title: Agricultural Engineer (South African Sugar Association)
Job # 1605632/1046
Mount Edgecombe KwaZulu-Natal (South Africa)

Market Related Salary
Permanent senior level position at South African Sugar Association in the Agriculture industry.
Benefits: SASRI offers a competitive remuneration package, the opportunity to work with a diverse workforce which includes world-renowned specialists and researchers, a supportive work environment close to amenities, with opportunities for development..
Posted by South African Sugar Association on 06/02/2014
South African Sugar Association

    AGRICULTURAL ENGINEER

    We have a vacancy for an enthusiastic, dynamic forward thinking Agricultural Engineer to join our team of engineering specialists. The Engineers provide a varied service to the industry amongst which is mechanisation and irrigation support. The successful incumbent will be based in Mount Edgecombe.

    This position will be responsible for designing and improving farming systems that account for the economic, social and environmental issues which impact on the sustainability of sugarcane production. Other key objectives of this position are:

        Managing and participating in research that furthers SASRI's vision within the field of Agricultural Engineering.
        Contributing towards the transfer of information and technology to other researchers and the industry.
        Participating within the SASRI research framework.

    Internal and external applicants will be reviewed simultaneously for this position and all are required to have:

        At least an MSc Engineering (Agriculture) degree.
        A minimum of 3 years relevant experience with a focus on research, development and adaption of new technologies.
        Registration with the Engineering Council of South Africa.
        A valid driver's licence.

    SASRI offers a competitive remuneration package, the opportunity to work with a diverse workforce which includes world-renowned specialists and researchers, a supportive work environment close to amenities, with opportunities for development.

    Please apply on-line via the job portal on the SASA website (http://www.sasa.org.za/careers/Vacancies)

    Closing date for applications is Thursday 20th February. SASA reserves the right to consider applications received after this date but will not be obliged to do so.

    The ideal candidate will have the following competencies:

    Ability

        work independently as well as in a team
        communicate information & ideas verbally
        listen and understand information and ideas presented verbally
        identify unsafe or inefficient work procedures
        evaluate weather and soil conditions in order to revise plans and procedures

    Experience

        Valid drivers licence
        Experience in Project Management.
        2 years' experience in the Engineering field

    Knowledge

        commercial plants, animals and cultivation techniques to enhance the productivity/sustainability of farms and agricultural industries
        designing, developing and managing the manufacture of agricultural machinery, equipment and instrumentation
        environmental impact assessments
        relevant legislation
        international transport industry regulations

The South African Sugar Association (SASA) provides a diverse range of highly specialized services to the South African sugar industry and our activities are funded in the main by the sugarcane growers and sugar milling companies. Our mission is to provide specialist services that enhance the profitability, global competitiveness and sustainability of the South African sugar industry.

Deadline Date: 08.03.2014
How to Apply:

Note:

• SASA has retained the services of its long-standing supplier Pinpoint One, a B-BBEE Level 1 executive search and recruitment consultancy, to manage the candidate sourcing process and will consequently not be receiving applications directly.  

• Instead, applicants should submit a detailed CV in MS Word format to: response3@pinpointone.co.za.
• Communication will be with short-listed applicants only.  We thank all applicants for their interest.

Read More

Information Systems Job at South African Sugar Association in Mount Edgecombe

Job Title: Work Experience Opportunity: Information Systems (South African Sugar Association)
Job # 1606426/1045
Mount Edgecombe KwaZulu-Natal (South Africa)

Market Related Salary
Contract junior level position at South African Sugar Association in the Information Technology (Networking) industry.
Benefits: An opportunity for a young MCSE to break through into the Information Technology field and get experience in administration, management, support and maintenance of all IT systems, services and infrastructure..

    SOUTH AFRICAN SUGAR ASSOCIATION

    Work Experience Opportunity: Informations Systems

    Are you a young newly certified MSCE? Are you looking for an opportunity to break through into the Information Technology field? Well here's your chance to join a dynamic team responsible for the administration, management, support and maintenance of all IT systems, services and infrastructure.

    The Information Systems (IS) department currently has an excellent six (6) month contract, work experience opportunity for graduates in the Information Technology field. This position is based in Mount Edgecombe and in reporting to the General Manager of Information Systems and Facilities Management, the successful incumbents' would gain experience and exposure in the following:

        Microsoft Active Directory
        DNS/DHCP
        Microsoft Windows Server operating systems
        Microsoft Exchange
        Microsoft Systems Centre Management suite
        VMWare
        Backup Exec
        Storage Area Networks
        Cisco Networking

    The ideal applicant will have:

    Qualifications

        This programme specifically targets South African candidates who have Matric and have completed a current MCSE certification.

    Important skills and qualities to succeed in this role are:

        Good written and verbal communication skills
        Be able to plan and prioritise tasks
        Confident to engage with internal and external customers
        A team player that can self-motivate and work independently
        Be able to adapt to different environments and people
        Dedicated and committed

    Term of the programme:

        Participants will be offered a 6 month contract.

    Benefits:

        Successful candidates will receive an allowance of plus/minus R3500.00 on a monthly basis.

    What We Offer:


    We encourage you to browse our website in order to obtain a full understanding of SASA and our role in the industry. You will have an opportunity to apply your existing skills and expertise in a uniquely challenging environment that integrates multiple technologies and systems to achieve incremental advances to various processes in the Sugar Industry.

    Application Procedures:

    Only applications submitted through our online job portal will be considered. To enter the portal, please visit www.sasa.org.za, select the careers page and select the wording "Click here to apply for any of the positions listed below". Please feel welcome to provide comprehensive information when making your submission as this will assist our short-listing process. Please ensure that you provide us with an indication of your current total guaranteed remuneration package and any variable benefits.

    All short-listed candidates will be required to undergo credit and criminal checks.

    Aspects of SASA's Recruitment Policy applicable to this Vacancy

    SASA recognises the high levels of unemployment in our country as well as the need for employers in South Africa to contribute to transformation through active support of the equity provisions contained in both the Employment Equity Act and the Broad Based Black Economic Empowerment Act and Codes of Good Practice. Accordingly our first priority is the provision of employment opportunities to South African nationals. Further and in keeping with the requirements imposed by the Department of Home Affairs applications for employment by foreign nationals can only be considered in the event that a comprehensive recruitment process has failed to result in the identification and appointment of a suitable South African candidate.

    The ideal candidate will have the following competencies:

    Ability

        assist with the deployment, configuration and management of computing services and infrastructure
        maintain computing and network infrastructure
        manage and maintain workstation and server environment in support of development and production systems
        manage file servers and administer system security
        perform daily systems administration
        support and maintenance of Local Networks (LAN's) and Wide Area Networks (WAN's)
        administration of Local Networks (LAN's) and Wide Area Networks (WAN's)
        management of Local Networks (LAN's) and Wide Area Networks (WAN's)

    Experience

        skills in Microsoft Active Directory (Design/Implement/Administer)
        skills in Storage Area Networks (Administer/Manage)
        skills in Cisco Networks (Administer routers, switches and firewalls)
        skills in Backup Exec (Manage/Administer)

    Knowledge

        working knowledge and understanding Microsoft Office SharePoint Server/Windows SharePoint Services
        working knowledge and understanding of Microsoft System Center Configuration Manager

The South African Sugar Association (SASA) provides a diverse range of highly specialized services to the South African sugar industry and our activities are funded in the main by the sugarcane growers and sugar milling companies. Our mission is to provide specialist services that enhance the profitability, global competitiveness and sustainability of the South African sugar industry.

Deadline Date:09.03.2014
How to Apply:


Note:

• SASA has retained the services of its long-standing supplier Pinpoint One, a B-BBEE Level 1 executive search and recruitment consultancy, to manage the candidate sourcing process and will consequently not be receiving applications directly.  

• Instead, applicants should submit a detailed CV in MS Word format to: response3@pinpointone.co.za.
• Communication will be with short-listed applicants only.  We thank all applicants for their interest.

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Account Manager Job at MWEB in Johannesburg

Tracking Number     JHB-BM-DFS
Job Title     Account Manager x2
Reporting To     Direct Field Sales Manager-Durban
Job Type Classification     Permanent
Location - Province     Gauteng
Division     Business

Job Description    

MAIN PURPOSE OF THE JOB:
The incumbent will be responsible for the sale of ISP solutions, cold calling and generating new business opportunities within existing and new accounts.
Duties & Responsibilities    

Generate leads through cold calling
Maintain accurate forecast and activity lists/reports
Achieve sales/revenue targets and be commercially aware
Ensure related administration processes are completed accurately and timeously
Responsible for product information and services to the client and resolve queries efficiently
Present IT proposals to the customer, negotiate commercial terms and close the sale
Foster relationship building with internal and external clients
Required Skills    

Driven, assertive, quality and service orientation
Team Player
Ability to work under pressure
Ownership-able to take responsibility, troubleshoot problems and be proative
Good communication skills
Computer Literate in MS Word, Excel, Outlook and PowerPoint is essential
Relationship building experience
Qualifications and experience required     Must have a minimum of 2 years’ experience in selling IT/ISP Related products
Proven ability to consistently deliver sales targets
Strong negotiation and account management skills
Proven track record in closing large, solution value contracts
Experience in tender responses and record of presenting proposals
Must have in-depth knowledge of the IT industry
Matric, valid driver’s license and own vehicle is essential


How to Apply:

http://mweb.erecruit.co.za/candidateapp/Jobs/View/130214-4/Account_Manager_x2?source=RSS

Deadline: 15/02/2014

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Administrative Assistant Job at South African Sugar Association in Scottsburgh

Job Title: Administrative Assistant (South African Sugar Association)
Job # 1606781/1047
Scottsburgh KwaZulu-Natal (South Africa)

Market Related Salary
Permanent skilled level position at South African Sugar Association in the Agriculture industry.

Posted by South African Sugar Association on 10/02/2014
South African Sugar Association

    Administrative Assistant - Extension

    Extension has a vacancy for an Administrative Assistant in the Sezela Extension office near Scottsburgh on the South Coast. Extension is responsible for knowledge and technology transfer from the Research Institute to the growers on all aspects of sugarcane husbandry.

    The successful candidate provides a comprehensive and an effective administrative service within the Extension office. The following are the key performance areas of the job:

        Efficient handling of inward and outward communication with growers
        Typing of monthly/annual reports, correspondence, statistical data etc
        Spreadsheet preparation and management
        Processing and maintaining of records
        Minute taking at meetings
        Basic bookkeeping
        Receiving and dealing with incoming mail as appropriate
        Filing of all correspondence and documents, ensuring easy access to information
        Maintaining and controlling stationery and office stocks
        Event co-ordination and liaison
        General administration of the office including reception duties

    The successful candidate should have:

    Grade 12 and at least 2 years experience in secretarial duties, office routines.

        Driver's licence
        Good knowledge of MsWord and MsExcel is essential.
        Knowledge of Agriculture would be advantageous.

    Please apply on-line via the job portal on the SASA website (http://www.sasa.org.za/careers/Vacancies)

    Closing date for applications: 17 February 2014

    SASA reserves the right to consider applications received after this date but will not be obliged to do so.

    The ideal candidate will have the following competencies:

    Ability

        communicate clearly and efficiently
        managing and controlling stock
        carry out word processing, filing, mail-outs and banking
        interact with people at all levels
        open and deal with incoming mail
        operate office equipment (photocopiers, fax machines, switchboards, etc.)
        organise outgoing and post mail
        use MS Excel (intermediate)
        use MS Word (intermediate)
        work accurately and neatly
        work methodically and systematically
        work under pressure & meet deadlines

    Experience

        attending and taking minutes of meetings
        filing and general office administration
        opening and dealing with incoming mail
        data collection and analysis

The South African Sugar Association (SASA) provides a diverse range of highly specialized services to the South African sugar industry and our activities are funded in the main by the sugarcane growers and sugar milling companies. Our mission is to provide specialist services that enhance the profitability, global competitiveness and sustainability of the South African sugar industry.

Deadline Date:  12.03.2014
How to Apply:

Note:

• SASA has retained the services of its long-standing supplier Pinpoint One, a B-BBEE Level 1 executive search and recruitment consultancy, to manage the candidate sourcing process and will consequently not be receiving applications directly.  

• Instead, applicants should submit a detailed CV in MS Word format to: response3@pinpointone.co.za.
• Communication will be with short-listed applicants only.  We thank all applicants for their interest.

Read More

CRM Coordinator Job at MWEB in Cape Town

Tracking Number     CT-1151-C-AC
Job Title     CRM Coordinator
Reporting To     CRM Brand Manager
Job Type Classification     Permanent
Location - Province     Western Cape
Division     Connect
Job Description     The CRM Coordinator is responsible for supporting the CRM brand manager with the implementation of, internal data analysis ,including reporting for the annual CRM Plan and strategy all duties related to the day-to-day management of CRM implementation plan. The ideal candidate will be process oriented, pay close attention to detail and have strong analytical thinking skills
Duties & Responsibilities    

CRM Campaign deliverables
• Implement, measure and optimize the annual CRM plan, supported by the brand manager, to achieve drivers, specifically ARPU targets
• Support the brand manager in the development of the annual CRM channel strategy
• Implement and manage the day to day operational aspects of CRM campaigns including:
1: Brief agencies to develop campaigns in line with objectives and review this work against objectives
2: Working with the data analyst, establish relevant target audiences in line with the objectives
3: Manage the implantation of the campaign mechanics. This may include loading of SMS campaigns, digital coding for emails campaigns or other relevant mechanics
4: Communication to SCC agents of the upcoming campaigns, ensuring understanding of the campaign details and mechanics.
5: Management of fulfillment of incentives
6: Conduct pre and post campaign analysis, including revenue, conversion and marketing ROI analysis including recommendations for improvement.


CRM Channel deliverables:
• Together with the CRM brand manager, look for ideas and ways to improve tenure
• Monthly reporting of past campaigns based on campaign analysis.
• Together with the brand manager and data analyst, use internal data to identify insights which will drive improved performance and identify trends which will influence strategy
• Together with the brand manager and outbound SCC manager, look for continual ways to improve outbound dial campaigns
• Support ad-hoc requests for data, reports and analysis
• Ensure alignment of all CRM campaigns to MWEB brand.


Cross functional deliverables
• Always ensure the correct data set is passed to SCC. Track data between CRM & SCC and ensure that leads are called within agreed time period and work with Assistant SCC Manager to track & monitor progress over time.
• Outside of CRM campaigns, work with call center agents to supply leads
• Work together with the churn and Ops teams to improve churn targets.
• Build and maintain relationship with Internal and external stakeholders
• Test deliverables from conversions/upgrades, including the creation of test plans for marketing campaigns
Required Skills    

• Strong proficiency in Microsoft Excel
• Strong attention to detail
• Strong written and oral communication skills, and be able to write copy when required
• Must have ability to interact with staff members at all levels
• Excellent time management skills and ability to adjust to changing project priorities in a fast-paced and deadline-driven environment
• Ability to generate actionable insightful from data collected from multiple sources
• An ability to be creative, innovative and able to successfully identify & seize opportunities as they develop within the database.
Qualifications and experience required    
• Marketing Degree/ diploma (or similar qualification) , with courses such as market research, stats, financial management an advantage
• 2-3 Years’ experience minimum within a CRM environment.
• Experience within ISP or Technology environment advantageous.
• Candidate should have experience working with data


How to Apply:

http://mweb.erecruit.co.za/candidateapp/Jobs/View/130214-2/CRM_Coordinator?source=RSS

Deadline: 20/02/2014

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WIFI Engineering Graduate Job at MWEB in Cape Town

Tracking Number     CPT-06-AC-WIFI
Job Title     WIFI Engineering Graduate
Reporting To     Technical Operations Manager
Job Type Classification     Contract
Location - Province     Western Cape
Division     Wi-Fi
Job Description    

• To implement and maintain remote Wi-Fi and network infrastructure as well as ensure that regularly scheduled operational maintenance and support functions are carried out to ensure optimal network performance.
• Streams to follow: Field Engineer, Senior Engineer, Business Development Manager, Senior Technical Operations
Duties & Responsibilities    

The Engineering grad will be involved in the following:
• Project Teams: Implementation of new hotspots which includes Trouble shooting and analysis of Wi-Fi hotspots & backhaul issues.
• Maintenance: Day-to-day maintenance and monitoring of new hotspots to ensure optimal performance
• Audits: Analysing network performance
• Stakeholder Engagement: Exposure to stakeholder liaison and management and providing support to effectively manage internal and external stakeholders
• Technical Support: Provide 1st line on site support and maintenance relating to Wi-Fi access and backhaul networks
• Logistics: Involvement of managing and coordinating project events, operations and assets.
Required Skills    
• Problem solving
• Results & Outputs Driven
• Attention to Detail
• Planning and process management skills
• Ability to work to work independently
• Customer centric
Qualifications and experience required     Electrical Engineering/Computer Science degree essential
A+, N+ knowledge and experience advantageous
Good working knowledge of connectivity types such as Wi-Fi & Optic Fibre advantageous
Good understanding of firewalls, network authentication and Unix/Linux

How to Apply:

http://mweb.erecruit.co.za/candidateapp/Jobs/View/180913-2/WIFI_Engineering_Graduate?source=RSS

Deadline: 12/02/2014

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Team Manager Job at MWEB in Cape Town

Tracking Number     CT_1005_TC_C
Job Title     Team Manager: Sales
Reporting To     Assistant Call Centre Manager
Job Type Classification     Permanent
Location - Province     Western Cape
Division     Connect
Job Description    

The MWEB Connect division centred in Cape Town currently has a vacancy for a Team Manager: Sales, who will be reporting to the Assistant Call Centre Manager and be responsible for managing a team of Sales Agents (Outbound or Inbound) in meeting MWEB Connect Sales drivers in order to acquire new subscribers and up-sell to a variety of MWEB Connect products to customers
Duties & Responsibilities    

• Meet or exceed assigned sales goals and other Key Performance Indicators as directed by Assistant Call centre Manager
• Manage a team of Sales Agents
• Responsible for acquiring new subscribers and cross sell / up selling to existing clients, thereby contributing to the business drivers of MWEB Connect
• Coach sales staff with regards to sales performance, customer service and telephone etiquette
• Maintain a standard of excellence in line with the core principles of MWEB
• Responsible for all performance management and industrial relations matter pertaining to the management of your team
• Leading and Motivation of team
• Develop, produce and deliver reports on sales performance
• Deliver reporting and presentations monthly on team and business unit performance
• Perform adhoc duties and requirements as and when needed
• Develop an understanding of your customer base and grow the base through incremental ARPU growth.
• Achieve the minimum quality and customer satisfaction standards set by business
• Partner with Product Managers and Sales Management team to collaborate on strategic approaches for sales.
Required Skills    

• Strong people management and relationship building skills
• Performance management skills and able to maximize sales results
• Ability to drive the achievement of targets
• An eloquent communicator, both written and verbal
• An independent thinker – able to develop new solutions and overcome challenges
• Able to handle pressure and meet deadlines
• Able to develop and implement operational plans
• Able to coach and give feedback
• Able to recommend insightful business decisions
• Meticulous attention to detail and analytical abilities
• Excellent planning and organising skills
• Demonstrates a high level of business acumen and applies a thorough understanding of both business and client’s needs
Qualifications and experience required    
• Sales Contact Centre inbound and outbound processes and methodologies essential
Experience within a Technology/Internet related business environment highly recommended
• Knowledge and experience of ACD’s, IVR, CTI, Voice loggers
• Knowledge of MS Office essential
• Proven track record of New Business and renewal Sales success
• Proven success in meeting your monthly & annual sales quota and leading sales teams
• Management of whole sales cycle and funnel from leads generation to closing deals
• Minimum of 2 years of selling experience in a managerial role
• Able to work shifts / flexible hours

How to Apply:

http://mweb.erecruit.co.za/candidateapp/Jobs/View/070214-1/Team_Manager-_Sales?source=RSS

Deadline: 15/02/2014

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Sales Agent Job at MWEB in Cape Town

Tracking Number     CT_000_RM_C
Job Title     Sales Agent x 4
Reporting To     Team Manager
Job Type Classification     Permanent
Location - Province     Western Cape
Division     Connect

Job Description    

To effectively acquire new customers through the Outbound Call Centre and up-selling existing customers to a variety of MWEB core products.
Duties & Responsibilities
   
• Acquiring new customers through outbound calls and converting to sales
• Achieve sales targets and objectives through the outbound sales initiatives
• Up-selling existing customers from narrowband products to a variety of broadband solutions and/or a combination of various products and services offered by MWEB
• Providing exceptional service and product knowledge on a variety of MWEB Connect products
• Ensure efficiency with regards to telephony productivity
• Ensure quality assurance is maintained
• Ensure all relevant documentation is compiled and completed accurately
• Ensure that resolution of customer queries are dealt with in relation to the sales process
• Keep abreast with the latest technology and packages on offer
Required Skills    
• Ability to manage daily, weekly, monthly and yearly targets
• Good negotiation and influencing skills
• Good telephone etiquette
• Good time management skills
• Sales orientation
• Team player
• Attention to detail
• Fluent in English and Afrikaans
Qualifications and experience required    
• A minimum of 1 year proven outbound and cold calling sales experience essential
• Matric essential
• Knowledge of the ISP industry and products desirable
• Sound knowledge and use of the internet
• Experience in cellular industry preferable


How to Apply:

http://mweb.erecruit.co.za/candidateapp/Jobs/View/091013-2/Sales_Agent_x_4?source=RSS

Deadline: 16/02/2014

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Agricultural Training Instructor Job at South African Sugar Association in KwaZuluNatal

 Job Title: Agricultural Training Instructor (South African Sugar Association)
Job # 1607366/1049
Mount Edgecombe KwaZulu-Natal (South Africa)

Market Related Salary
Contract senior level position at South African Sugar Association in the Agriculture industry.
Benefits: An exciting opportunity awaits you if you are interested in using your skills to develop the skills of others!.

Posted by South African Sugar Association on 11/02/2014
South African Sugar Association

    SHUKELA TRAINING CENTRE

    Agricultural Training Instructor (Mechanical) (Fixed Term Contract)

    Context

    The Shukela Training Centre is the flagship of training excellence for the sugar industry and provides training to the sugar industry and learners throughout Africa. An exciting opportunity awaits you if you are interested in using your skills to develop the skills of others! The increased demand for our services has enabled us to offer an employment opportunity on a fixed term contract basis to a suitable candidate.

    Role

    Reporting to the Agricultural Training Supervisor, the successful incumbent will be responsible for providing specialised mobile skills-training to employees and Growers in all Kwa-Zulu Natal cane growing sectors in order to enhance profitable and sustainable sugarcane production in South Africa and the SADC Region.

    Key performance areas of this position include:

        Training agricultural workers in all practical aspects of tractor care and tractor driving as well as calibration of fertilizer distribution equipment
        Removing and disassembling tractor engine, transmission, and clutches, using hoists, jacks, and mechanic's hand tools. Replacing or repairing worn or damaged parts
        Training learners in practical arc welding, oxy-acetylene welding, welding of aluminium irrigation pipes and supervisory and basic workshop skills courses, including tractor maintenance to support the Sugar Industry
        Training learners the basic hand skills and use of common hand and power tools used in farm workshops
        Training learners how to set various tractor drawn implements to enhance operational efficiency
        Conducting assessments of all learners after training, marking them and handing them to the supervisor weekly, as portfolios of evidence of the training
        Training learners in selected sugarcane husbandry aspects to complement the mechanical skills offered
        Preparing equipment and other material required for doing specific skills training courses
        Keeping accurate records on courses conducted and does follow-up on these courses in order to minimise response time to any queries.
        Collecting all data required for certification of learners in the field in an efficient manner, completing the required attendance register and ensuring that the customer completes the required feedback form to ensure authenticity of attendance and certification
        Monitoring the maintenance of the vehicle assigned
        Liaising with employers on their training requirements and adapting the course where necessary to provide these requirements
        Advising management of any changes in training requirements on farms
        Liaising with key stakeholders to enhance efficient delivery of training (GSO).

    The Requirements

        Proficiency in isiZulu, and able to read speak and write other Nguni languages
        Be able to work competently with MS Office
        Have a valid, unendorsed driver's license
        A Diesel/Motor Mechanic N2 qualification or equivalent;
        At least three years industry experience in a similar function / related experience

    Added advantages will include having completed an Assessor Certificate and a Senior Certificate course in sugarcane.

    The ideal candidate will have the following competencies:

    Ability

        communicate
        evaluate training programs
        identify resources for training
        implement and support training program
        advise on training requirements
        conduct a training needs analysis
        design and select appropriate delivery methods and media
        identify learning objectives to meet specific development needs
        liaise with stakeholders

    Experience

        delivering a training program
        giving presentations
        interacting with external and internal stakeholders

    Knowledge

        business principles and practice
        ground preparation, seeding and harvesting, spray technology, post-harvesting and transport equipment
        the application of scientific agricultural knowledge in farming
        designing, developing and managing the manufacture of agricultural machinery, equipment and instrumentation

The South African Sugar Association (SASA) provides a diverse range of highly specialized services to the South African sugar industry and our activities are funded in the main by the sugarcane growers and sugar milling companies. Our mission is to provide specialist services that enhance the profitability, global competitiveness and sustainability of the South African sugar industry.

Deadline Date:13.03.2014
How to Apply:

Note:

• Remuneration for this position is commensurate with a senior management level position responsible for strategic matters.
• SASA has retained the services of its long-standing supplier Pinpoint One, a B-BBEE Level 1 executive search and recruitment consultancy, to manage the candidate sourcing process and will consequently not be receiving applications directly.  

• Instead, applicants should submit a detailed CV in MS Word format to: response3@pinpointone.co.za.
• Communication will be with short-listed applicants only.  We thank all applicants for their interest.

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Data Analyst Job at MWEB in Cape Town

Tracking Number     CT_1234_TC_C
Job Title     Data Analyst - Maternity Contract (5 months)
Reporting To     MIS Specialist
Job Type Classification     Temporary
Location - Province     Western Cape
Division     Connect
Job Description    

The MWEB Connect team based in Cape Town currently requires a temp to equip the CRM team with strategic data insights, identification of new trends & opportunities and all other data requirements required to drive overall CRM Strategy (including Base reports, Upsell and Churn Reports, Ad Hoc strategic reports, Trends, Insights & New opportunities Reports) and support for monthly campaigns (Data extraction, Post campaign analysis). In addition to this, the Data Analyst will also need to support data requests from the Product Team.
Duties & Responsibilities    

• Data extraction: Generation of target lists for all CRM campaigns on a monthly basis.
• Post Campaign Reporting & Analysis: The ability to conduct in-depth reporting & post campaign analysis, in order to evaluate the performance of monthly campaigns and guide future promotional strategy.
• Ongoing strategic analysis of the database to identify new trends & opportunities within the data. Development of reports which deliver strategic insights into all segments of the database.
• Proactive Identification of previously untapped Upsell opportunities, as well as delivering more insight into Churn reduction within the current customer base.
• Management of the Opt Out Process (CPA compliance).
• Implementation of all email based campaigns using Emarsys system.
Required Skills    

• High degree of strategic ability, attention to detail and accountability.
• Ability to complete complex data extraction requests accurately within deadline.
• Must be able to check accuracy of data against secondary sources / knowledge of base.
• An ability to be creative, innovative and able to successfully identify & seize opportunities as they develop within the database.
• Excellent analytical skills and aptitude for problem solving, including data analysis and validation.
• Expert level proficiency with MS Office Suite (Word, Excel, etc.) and advanced expertise with Access & other required systems.
• Ability to translate and enhance complex Marketing requests/briefs to actionable
• data requests & solutions
• Ability to extract and critically analyze complex data from multiple unlinked sources
• Ability to generate insightful reports with inputs from multiple sources, in sustainable & repeatable manner
• Ability to test deliverables from conversions/upgrades, including the creation of test plans for marketing campaigns
Qualifications and experience required    

• BComm degree/Business Science or BTech Business diploma (or similar qualification) which includes Stats and Research as modules completed.
• Minumun 2 - 3 Years experience minimum within Data Analyst or Business Analyst role.
• Candidate must have worked in a Marketing environment where Upsell and Churn were amongst key drivers.
• Experience within ISP or Technology environment advantageous.
• Candidate must have experience working with multiple, complex data sources which are not integrated.
• Candidate should have experience working on large databases (number of records exceed 250,000).
• Knowledge of Consumer Protection Act advantageous

How to Apply:

http://mweb.erecruit.co.za/candidateapp/Jobs/View/181213-2/Data_Analyst_-_Maternity_Contract_%285_months%29?source=RSS

Deadline: 16/02/2014

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Retentions Team Manager Job at MWEB in Cape Town

Tracking Number     CT_Ops_Reten
Job Title     Retentions Team Manager
Reporting To     Retentions Manager
Job Type Classification     Permanent
Location - Province     Western Cape
Division     Operations

Job Description    

The Retentions Team Manager oversees the operational process of customer retention, including dealing with escalated queries and management (coaching and development) of the Customer Retention Team Members. Leading by example they will motivate and inspire team members to exemplary customer service and achieve business retention goals to reduce churn and increase customer retention.
Duties & Responsibilities    

•Manage the team of customer retention members
•Manage the performance and delivery of the team to ensure team outputs achieve the required business objectives.
•Monitor team member’s calls and email to ensure best practice is adhered to
•Evaluate and assess team members level of competence
•Guide, mentor and coach the retention team members to be effective, efficient, focused and performance driven
•Identify and address team members training needs
•Conduct employee appraisal and ongoing development meetings
•Ensure individual and team targets and goals are met
•Co-ordinate interventions for retention and churn reduction.
•Assist with creation and implementation of new processes, business practices
•Handle all escalated calls or cases requiring complicated or specialist care
•Produce informative reports
•Assist with the analysis of data and trends in order to:
•Manage operational requirements, monitor, control and deliver as a team
•Provide useful information for retention projects, initiatives, campaigns and reports (e.g. (e.g. usage patterns, churn, customer base trends)
•Keep records and report on credit and refunds as a result of retention or cancellation disputes.
•Manage interactions with 3rd party providers in support of retention initiatives
•Deliver retentions requirements in accordance with business objectives
•Promote culture of customer retention and exemplary service delivery
•Work effectively with management teams across multiple functions and disciplines (Sales, Operations Customer Contact Centre, Collections, Billing and Marketing)
•Execute ad-hoc projects / interventions as required by Customer Retentions Manager
Required Skills    

•Good performance management skills
•Outstanding customer service orientation
•Excellent written and telephonic communication
•Strong analytical and problem solving skills
•Strong bias for action and delivery of results
•Strong organizational skills
•Assertive but also diplomatic
•Attention to detail
•Able to handle high levels of stress
•Good decision-making skills
•Strong interpersonal skills
•Proactive, self-starter with high levels of personal productivity/efficiency
Qualifications and experience required    
•Matric is required
•A relevant Degree or Diploma in a business discipline is advantageous
•2 years management experience in a call centre environment
•Proven experience in sales and customer retention is advantageous
•Experience in data analysis and reporting
•Knowledge of ISP industry and MWEB products is preferred

How to Apply:

http://mweb.erecruit.co.za/candidateapp/Jobs/View/130214-3/Retentions_Team_Manager?source=RSS

Deadline: 16/02/2014

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