Sales Agent Job at MWEB in Cape Town

Tracking Number     CT_000_RM_C
Job Title     Sales Agent x 4
Reporting To     Team Manager
Job Type Classification     Permanent
Location - Province     Western Cape
Division     Connect

Job Description    

To effectively acquire new customers through the Outbound Call Centre and up-selling existing customers to a variety of MWEB core products.
Duties & Responsibilities
   
• Acquiring new customers through outbound calls and converting to sales
• Achieve sales targets and objectives through the outbound sales initiatives
• Up-selling existing customers from narrowband products to a variety of broadband solutions and/or a combination of various products and services offered by MWEB
• Providing exceptional service and product knowledge on a variety of MWEB Connect products
• Ensure efficiency with regards to telephony productivity
• Ensure quality assurance is maintained
• Ensure all relevant documentation is compiled and completed accurately
• Ensure that resolution of customer queries are dealt with in relation to the sales process
• Keep abreast with the latest technology and packages on offer
Required Skills    
• Ability to manage daily, weekly, monthly and yearly targets
• Good negotiation and influencing skills
• Good telephone etiquette
• Good time management skills
• Sales orientation
• Team player
• Attention to detail
• Fluent in English and Afrikaans
Qualifications and experience required    
• A minimum of 1 year proven outbound and cold calling sales experience essential
• Matric essential
• Knowledge of the ISP industry and products desirable
• Sound knowledge and use of the internet
• Experience in cellular industry preferable


How to Apply:

http://mweb.erecruit.co.za/candidateapp/Jobs/View/091013-2/Sales_Agent_x_4?source=RSS

Deadline: 16/02/2014