JOB TITLE: TECHNICIAN x 2
REPORT LINE: MANAGER TECHNOLOGY: POST PRODUCTION
SCALE CODE: 405
MAIN PURPOSE OF POSITION
Technical support, installations, design, repair and maintenance of technical equipment and systems, in order to ensure facilities and equipment are in perfect operational order 24 hours a day for broadcast.
KEY ACCOUNTABILITIES
Plan, control and the efficient maintenance of all technical equipment and facilities, in order to provide optimal correct functionality, whilst ensuring adherence to manufacturing specifications
Efficient and effective repair of faulty equipment, ensuring smallest possible turnaround time and minimal disruption for broadcast
Continual upgrading of facilities and equipment at Post Production Facilities, in order to ensure operational delivery on client needs and requirements
Prompt response to fault call-outs, assessment of the situation and alternatives (bypass of equipment etc.), in order to provide a solution that will ensure 24 hour broadcast ability
Continual monitoring and evaluation of Post Production facilities, in order to assess if facilities are correctly equipped to provide a professional broadcast environment
Maintain close working relationships with internal and external clients, in order to ensure optimal delivery on client needs and requirements
Informal guidance and support to clients, in order to familiarise clients with the capabilities and utilisation of equipment
The workflow design and installation of all technical equipment in the facilities, ensuring adherence to technical specifications and optimal delivery on client’s needs and requirements, within specified budget
Liaise with internal and external service providers and vendors, in order to ensure optimal delivery on SABC needs and requirements
Continually monitor and assess the external environment, new equipment, technologies and technology trends, in order to enhance the efficiencies and effectiveness of technology operations
Ensure adherence to safety and health regulations
Sound administration, ensuring accurate registering of faults, time, costs and solutions
Ensuring the Asset management and control of technical equipment in the facilities
Update technical documentation and plans for future reference
On-the-job, informal training of team members, in order to ensure a competent staff compliment and exchange and sharing of knowledge and expertise.
Doing shifts/after-hours technical support and assistance to the facilities
QUALIFICATIONS & EXPERIENCE
National Diploma in Electrical Engineering (Light Current)
1-Year experience in technical maintenance in Post Production related equipment e.g. NLE(AVID & FCP), AFM(ProTools), VT-TRF & GRAPHICS
A+ Computer Qualification (Advantageous)
N+ Computer Qualification/Network Essentials (Advantageous)
UNIQUE REQUIREMENTS
Ability to accurately assess situations and select the most appropriate action
Ability to “think on your feet”
Ability to handle pressure
Understanding of Post Production Avid Workgroup Network and File-Based Workflows
SKILLS & BEHAVIOURS
Decisiveness
Willing to make firm and speedy decisions and commit to definite courses of action – on the basis of limited information if necessary
Technical Skill and Competence
Demonstrated detailed knowledge and expertise in relation to job; readily absorbs new technical information and keeps up-to-date to technological developments within Post Production and Broadcasting.
Customer Service Orientation
Concerned to provide a prompt, efficient and personalised service to clients; goes out of way to ensure that individual customer needs are met
Concern for Excellence
Committed to the achievement and maintenance of quality; sets high standards of performance for self and others
Problem Analysis
Breaks problem into constituent parts and differentiates key elements from the irrelevant or trivial; makes accurate use of logic, and draws sound inferences from information available.
Judgement
Makes rational, realistic and sound decisions based on consideration of all the facts and alternatives available
Self Confidence
Independent and self-reliant; conveys a realistic confidence in own ability to select appropriate courses of action and in likely success of own initiatives; able to stand ground in face of opposition
CLIENTS / CONTEXT
Context
Complexity of South African environment
Facility maintenance
Technology
Asset management and control
Maintenance
Customer Service
Broadcast
Customers
Channels S1; S2 & S3
SABC News
SABC Sport
Education
External clients
SABC management
Internal and external service providers and vendors
Henley TV-Facilities
Interested candidates must apply with a concise CV to technologyhenleyjobs@sabc.co.za
Closing Date: 18 October 2013
REPORT LINE: MANAGER TECHNOLOGY: POST PRODUCTION
SCALE CODE: 405
MAIN PURPOSE OF POSITION
Technical support, installations, design, repair and maintenance of technical equipment and systems, in order to ensure facilities and equipment are in perfect operational order 24 hours a day for broadcast.
KEY ACCOUNTABILITIES
Plan, control and the efficient maintenance of all technical equipment and facilities, in order to provide optimal correct functionality, whilst ensuring adherence to manufacturing specifications
Efficient and effective repair of faulty equipment, ensuring smallest possible turnaround time and minimal disruption for broadcast
Continual upgrading of facilities and equipment at Post Production Facilities, in order to ensure operational delivery on client needs and requirements
Prompt response to fault call-outs, assessment of the situation and alternatives (bypass of equipment etc.), in order to provide a solution that will ensure 24 hour broadcast ability
Continual monitoring and evaluation of Post Production facilities, in order to assess if facilities are correctly equipped to provide a professional broadcast environment
Maintain close working relationships with internal and external clients, in order to ensure optimal delivery on client needs and requirements
Informal guidance and support to clients, in order to familiarise clients with the capabilities and utilisation of equipment
The workflow design and installation of all technical equipment in the facilities, ensuring adherence to technical specifications and optimal delivery on client’s needs and requirements, within specified budget
Liaise with internal and external service providers and vendors, in order to ensure optimal delivery on SABC needs and requirements
Continually monitor and assess the external environment, new equipment, technologies and technology trends, in order to enhance the efficiencies and effectiveness of technology operations
Ensure adherence to safety and health regulations
Sound administration, ensuring accurate registering of faults, time, costs and solutions
Ensuring the Asset management and control of technical equipment in the facilities
Update technical documentation and plans for future reference
On-the-job, informal training of team members, in order to ensure a competent staff compliment and exchange and sharing of knowledge and expertise.
Doing shifts/after-hours technical support and assistance to the facilities
QUALIFICATIONS & EXPERIENCE
National Diploma in Electrical Engineering (Light Current)
1-Year experience in technical maintenance in Post Production related equipment e.g. NLE(AVID & FCP), AFM(ProTools), VT-TRF & GRAPHICS
A+ Computer Qualification (Advantageous)
N+ Computer Qualification/Network Essentials (Advantageous)
UNIQUE REQUIREMENTS
Ability to accurately assess situations and select the most appropriate action
Ability to “think on your feet”
Ability to handle pressure
Understanding of Post Production Avid Workgroup Network and File-Based Workflows
SKILLS & BEHAVIOURS
Decisiveness
Willing to make firm and speedy decisions and commit to definite courses of action – on the basis of limited information if necessary
Technical Skill and Competence
Demonstrated detailed knowledge and expertise in relation to job; readily absorbs new technical information and keeps up-to-date to technological developments within Post Production and Broadcasting.
Customer Service Orientation
Concerned to provide a prompt, efficient and personalised service to clients; goes out of way to ensure that individual customer needs are met
Concern for Excellence
Committed to the achievement and maintenance of quality; sets high standards of performance for self and others
Problem Analysis
Breaks problem into constituent parts and differentiates key elements from the irrelevant or trivial; makes accurate use of logic, and draws sound inferences from information available.
Judgement
Makes rational, realistic and sound decisions based on consideration of all the facts and alternatives available
Self Confidence
Independent and self-reliant; conveys a realistic confidence in own ability to select appropriate courses of action and in likely success of own initiatives; able to stand ground in face of opposition
CLIENTS / CONTEXT
Context
Complexity of South African environment
Facility maintenance
Technology
Asset management and control
Maintenance
Customer Service
Broadcast
Customers
Channels S1; S2 & S3
SABC News
SABC Sport
Education
External clients
SABC management
Internal and external service providers and vendors
Henley TV-Facilities
Interested candidates must apply with a concise CV to technologyhenleyjobs@sabc.co.za
Closing Date: 18 October 2013





