CCS Enquiries Legal Consultant Job at Capitec Bank in Bellville

Job Title: CCS Enquiries Legal Consultant

Bellville

The role

To minimise the reputational risk to Capitec Bank by managing escalated queries within CCS including actioning of court orders and other related legal matters served on Capitec Bank. These include regulatory queries or complaints.
The requirements

    National Senior Certificate (Grade 12) or National Certificate (Vocational)
    Paralegal qualification would be an advantage
    At least 2 years’ previous experience in a collections and / or banking environment
    Previous experience of drafting formal business letters or documents
    Dispute resolution experience
    Proven experience as a Paralegal or Legal Secretary/Clerk would be preferred
    Experience of working with Regulators of the credit industry would be an advantage
    Knowledge of:
        Complaint processes and handling in a large environment
        Banking
        Collections
    Good understanding of the National Credit Act and Magistrate Court Act
    Understanding the operating processes of the magistrates court system
    Communication skills (good verbal & written) in English and Afrikaans
    Computer literate (Intermediate MS Word, MS Outlook and MS Excel)
    Accuracy (attention to detail)
    Report writing (able to draft well-structured documents)
    Administrative skills
    Client service orientation
    Interpersonal skills
    Deadline driven (sense of urgency)
    Problem solving skills
    Planning and organisational skills (able to prioritise)
    Able to apply sound and logical judgement
    Team player
    Willing and able to work extra hours, outside normal business hours as and when required
    Clear criminal and credit record

Deadline: 10/12/2013

How to Apply:

amandaqinga@capitecbank.co.za