Support Specialist Job at Pwc in Sunninghill

Job Title: Support Specialist

Main Purpose:

The successful candidate will assist with the IT function within the Gauteng - Sunninghill office

Job Category: Global Technology Solutions    

Location: Sunninghill    


Responsibilities/Output:

Provide 1st line and 2nd line support to users. Troubleshoot and resolve hardware problems related to notebooks, desktops and printers. Troubleshoot and resolve problems with standard software including Windows 7, MS Word, MS Excel, MS PowerPoint, Lotus Notes, Maconomy and Internet Explorer. Installation and configuration of new equipment including notebooks, desktops and printers. Identifying possible support problems to management and offering possible plans of action to address those problems. Assist with all ad-hoc requests from management for special projects/tasks as they arise. Promote an environment where staff members receive outstanding client service. Cultivate cooperative relationships within the department and with users. Assist with implementation of policies and procedures. Available, as per the after hours support schedule, 7x24.

Requirements
Qualification Level: A+,N+ (International Certificate)    
Additional Qualification Level: n/a
Experience Required: 3 - 4 years

Competencies / Skills:

Team player Good problem solving skill Excellent communication and interpersonal skills Pro-active Resilient Enthusiastic Good analytical skills Ability to deal with pressure


How to Apply:

https://www.pwc-jobs.com/za/eh/MRJobPreview.aspx?Id=4266

Deadline: 31/01/2014