Department Manager Job at Woolworths in Johannesburg

Job Title: Department Manager: Johannesburg
REF: CR/NdP/Department Manager: Johannesburg/Johannesburg Metropolitan/040214

Location:     Johannesburg Metropolitan    
Available:     ASAP
Category:     Retail    
Offer:     Market Related

Introduction
To provide exceptional customer service, expose available quality products, attract and grow our customer base, in doing so increase market share, turnover and store profitability in terms of the Country Road.
Minimum Requirements

    Grade 12 or equivalent NQF level
    Retail management studies advantageous (not essential)
    2-3 years Clothing Management experience essential
    Numeric ability
    Computer literacy
    Drivers licence required
    Own reliable transport

Job Specification

    To lead the Premium Brand team to achieve high levels of customer Service in order to build customer loyalty, generate repeat business and maximise sales opportunities
    Lead by example, promoting the desired culture and behaviours to the store team whilst ensuring that relationships with key stake holders within Woolworths remain productive
    Provide training to all Retail team members to build capacity
    Maintain quality standards and productivity standards in allocated floor area
    Management of day to day operations
    Maximise sales and minimise shrinkage through the accurate administration of merchandise, ensuring product is presented and restocked in line with Country Road standards
    Recruit, select, manage and develop people to meet competence requirements
    Implementation of service strategy / new initiatives
    To communicate with Head Office at the required level 

    Behavioural Skills: 
        Passion for retail and selling
        Decisiveness
        Building talent
        Relating and networking
        Persuading and influencing
        Coping with pressures and setbacks
        Merchant mindset
        Good interpersonal and communication skills
        Attention to detail
        Action-orientation and results driven
        Strong Business Acumen
        Strong analytical and problem solving capabilities
        Assertive and proactive
        Planning and organising ability
        Risk taking/ innovative and creative
        Customer Service orientation
        Team Leadership
        ‘Living the brand': Personal leadership and attitude to work

    Other:
        Be available and flexible to work different shifts and across the region
        Able to work unsociable hours


How to Apply:

http://woolworths.pnet.co.za/index.php?s=advert_view&g=3910&x=1558730&i=2253&pop=1

Deadline: 02/02/2014