Branch Manager Job at South African Post Office in Trompsburg

Job Title: BRANCH MANAGER (C4-D) CENTRAL REGION: RETAIL
DIAMOND FIELD AREA : TROMPSBURG
Reports to: AREA MANAGER

Summation
Responsible for the effective overall management of a Post Office Consumer Services branch pertaining to the following and other important aspects.
•Customer service delivery and housekeeping
•Staff management
•Operational management
•Stimulate income and control cost
•Financial-and stock management

Key Responsibilities:The successful incumbent will be responsible for:
• Cost effective service delivery at a Post Office Consumer Services branch
• Delivery of high quality customer service at a Post Office Consumer Service branch
• The effective financial management of a Post Office Consumer Services branch
•The effective stock management at a Post Office Consumer Services branch
•Effective workforce management of a Post Office Consumer Service branch
•For the efficient operational management of a Post Office Consumer Services branch
•Continuous learning and growth
•Contributing positively towards the local Community

Requirements, Experience Skills & Abilities
•Diploma with Financial, Banking or Operational Management focus or NQF 5
•At least 4 years operational experience in a retail or financial environment of which at least 1 year on supervisory experience
•Level B driver’s license will be an added advantage
•Post Office specific system knowledge
•Knowledge of all relevant legislation (e.g. FICA, FAIS, PFMA, OHSA, etc.) Relevant operational knowledge
• Knowledge of stock and cash management
• Operational system knowledge (POS)
• Product knowledge/customer services management
• Knowledge of internal policies and procedures
•Knowledge of staff and resource management
• Operational process and policies
• General knowledge of contracts and SLA’s
• Knowledge of basic financial management
• Fulfill the terms of FAIS, any related legislation or regulation and any guidelines or regulations issued by the Financial Services Board

Skills and Abilities
•Time management Ability to work under pressure
•Organising skills

Attention to detail
•Coaching skills
Integrity and honesty
•Business Acumen Interpersonal skills
•Personal financial

Problem solving skills
•Management/leadership skills
Analytical Ability
•Attention to detail

Communication skills
•Customer Service Orientated
Financial management skills
•Computer Literacy

Relationship skills
•Ability to work under pressure Administrative skills
•Drive and results orientated Presentation skills

Deadline Date: 14.02.2014
How to Apply:

The South African Post Office is committed to the achievement and maintenance of diversity and equity in employment, especially with regard to race, gender and disability.
Certified and legible copies of all relevant documentation (for example qualifications and study records) must accompany all CVs


Send CV to : The Senior Manager: Human Capital Management
Attention: Dawie Fyver
Private Bag X 20502
Bloemfontein, 9300
or

E-mail : Dawie.Fyver@postoffice.co.za
or

Position Number: TROMPSBURG: 600 32069

Correspondence will be limited to short-listed candidates only.
If you do not hear from the South African
Post Office or its Agent within 3 months of this advertisement, please accept that your application has
been unsuccessful.
The South African Post Office Limited reserves the right not to fill this position or to re-advertise the positions at any time