Senior Technician Job at G4S in Hotazel

Job Title: Senior Technician: Secure Solutions SA

Location: Hotazel, Northern Cape

Job Introduction:

VACANCY: SENIOR TECHNICIAN

G4S Secure Solutions (SA), a leading global integrated security solutions company, has a vacancy for a Senior TechnicIan, based in Hotazel, Northern Cape.

Reporting to the Regional Technical Manager, the Senior Technician is responsible for managing technical staff in the provision of an expert service relating to the implementation, installation and maintenance of technology contracts and projects.

The successful incumbent is a self starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which technology plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation

Role Responsibility:

Effective management and administration of the technology contract to ensure sound financial performance

    Plan and manage the profitability of contracts with a focus on maintenance, sustainability, cost effectiveness and labour.
    Contract Margin Management
        Billable hours
        Job Cards
    Manage the contract cash flow and oversight of invoice documentation and accuracy of information

Effective management of staff

Effective Organisation

    Proper allocation of staff to work flow and job requirements.
    Co-ordinate with Office around work requirements
    Monitor daily tasks
    Train and upskill subordinates
    Leadership
    Staff motivation levels
    Evaluate staff performance
    Ensuring that acceptable standards of behaviour at work are maintained by all subordinate employees, as required by G4S’s code of conduct and disciplinary code.

Effective management of operations

    Co-ordinating the Maintenance/Project process flow and activities that has a direct/indirect impact on the outcome and success of contract/project.
    Plan and co-ordinate daily tasks and subordinates, with close monitoring of standards and hours.
    Client retention and customer service levels

                  Ensuring that all required formal customer meeting are scheduled, attended and minuted.

                  Maintenance of positive customer relationships

Quality Management/Ops Process management – adherence to quality standard

    Conduct and oversee quality controls and inspections

Effective management of business development function

New business development

     Identifying new business opportunities in the region’s sphere of operations, as well as in terms of growth of business with existing customers.


The Ideal Candidate:



    Formal Security Management Training advantageous
    Electronic Security Services Management (3yrs – Management or similar)
    Extensive experience w.r.t. implementation of the following systems:

CCTV

Access Control

Intruder Detection

Fire Detection

Fire Suppression

    Experience in Sales of Corporate (Large) Projects
    Control Room Service experience
    Financial Management relative to Security Industry
    Good conceptual interpretation and presentation of Financial and Operational Reports to Executive Management.

Software Knowledge Level

    Broad knowledge of Time and Attendance.
    Broad knowledge of Access Control.
    Broad knowledge of CCTV
    Strong knowledge base on communication protocols i.e. TCP/IP.
    Basic Computer literacy and proficiency.

Hardware Knowledge Level

    Broad knowledge of Time and Attendance Hardware
    Broad knowledge of Access Control Hardware.
    Broad knowledge of CCTV
    Broad knowledge of Alarms
    Broad knowledge of Electric Fencing
    Broad knowledge of Gate Motors
    Broad knowledge of Intercoms
    Broad knowledge of PA systems
    Strong knowledge base on communication protocol wiring i.e. CAT5



Knowledge

Skills

Attributes

    South African security legislation
    G4S Operational Policy and procedures
    G4S HR Policy and procedures
    Health and Safety legislation

    Leading people
    Managing  professionally
    Managing Conflict
    Communication (Written and Verbal)
    Negotiation
    Computer literacy
    Basic financial skills
    Risk identification

    Driving change
    Customer Thinking
    Delivering objectives
    Awareness of the market environment
    Delivering strategy


How to Apply:

http://careers.g4s.com/jobs/Senior-Technician-Secure-Solutions-SA_21846/

Deadline: 05/02/2014