Tuesday, 11 February 2014

Accident and Emergency Unit Manager Job at Netcare in Sandton

Role Title: Unit Manager – Accident and Emergency Unit
Location: Unitas Hospital
Reporting structure
Deputy Nursing Manager


ROLE SUMMARY

The Unit Manager will be responsible for coordinating improved quality nursing care, trauma systems by ensuring compliance to professional and ethical practice.
The incumbent will also be responsible for monitoring and ensuring that nursing care and service delivery is implemented and practiced within a multi-disciplinary quality assurance team. In accordance the incumbent will be accountable for coordinating capacity building, mentoring and training.

KEY WORK OUTPUT AND ACCOUNTABILITIES

  • Identify quality improvement opportunities and ensure appropriate strategy and Quality Improvement initiatives are developed and measured
  • Investigate all negative incidents and ensure appropriate capturing on IMS
  • Monitor safety standards in accordance with the Machine and Occupational Safety Act (Act 6 of 1983).
  • Report all accidents and incidents to Line Manager / Safety Representatives
  • Ensure compliance with protocols, policies and Acts
  • Ensure that all equipment is in working order and properly maintained
  • Control of asset register
  • Ensure the unit is providing safe, cost effective quality patient care in line with the Clinical Governance strategy and evidence based practice
  • Evaluate the patient’s journey through patient experience and stakeholder input
  • Evaluate nursing quality indicators and clinical outcomes
  • Communicate effectively with patients regarding their care
  • Promote health and well being of patients and staff
  • Ensure the principles of infection prevention and all standard precautions are adhered to
  • Implementing group quality initiatives
  • Implement and drive the accreditation program
  • Printed copies of this document are uncontrolled and must be destroyed after use
  • Keep up to date with Netcare’s evolving policies and procedures
  • Keep abreast of current research in the applicable discipline
  • Maintain customer intimacy through building relationships with doctors, nursing staff, suppliers and building patient loyalty
  • Build strategic inter-departmental relationships to help achieve business goals at Exco and departmental level within the hospitals
  • Foster an effective working relationship with service providers
  • Foster an effective working relationship with Public liability

SKILLS PROFILE EDUCATION
  • A relevant nursing qualification (Diploma in General Nursing/ B Cur Degree) or equivalent NQF 7 qualification
  • Registration with the South African Nursing Council as a Registered Nurse
  • Compliance with the SANC code for a Registered Nurse and all applicable health care legislations
  • Trauma Trained and ACLS Qualification is required.
  • 3 and more years experience in Trauma Unit
WORK EXPERIENCE
  • Sound financial knowledge and the ability to interpret financial data

KNOWLEDGE
  • Sound financial knowledge and the ability to interpret financial data

NON MANAGERIAL/ SPECIALIST SKILLS

Coaching Others*
The capacity to recognise development areas in others and support them to facilitate personal development through coaching.

Leading and Managing Change*
The capacity to implement and support change initiatives and to provide
leadership in times of uncertainty.

Performance Development*
The ability to evaluate and develop different levels of capacity within a team to achieve set objectives.
Taking Action
Capable of recognizing the need for action, considering possible risks and taking responsibility for results.
Printed copies of this document are uncontrolled and must be destroyed after use
Decision Making Capable of making decisions timeously and taking responsibility for the consequences.
Managing Self
Capacity to plan, organise and control own work environment by setting appropriate priorities and achieving set objectives within a given time frame.
Customer Focus and Service Delivery

The capacity to identify and respond to the needs of *internal and external
customers.
*Internal and external customers incl
ude patients, doctors, colleagues, suppliers, visitors, vendors and any other person that requires a relationship
Adapting and Responding to Change
Capable of supporting and advocating change initiatives and managing own reaction to change.
Continuous Improvement The capacity to improve systems and processes to facilitate continuous
improvement.
Personal Work Ethic Capacity to instil an ethic of quality and consistency in self and others.
Building Relationships Capacity to establish constructive and effective relationships.
Communication The capacity to clearly present information, either written or verbal.
Teamwork Capacity to cooperate with others to work towards a common goal.
Technical Knowledge The capacity to perform a technical function to required standards.

VALUES AND BEHAVIOURS

Netcare Values At Netcare, our core value is care. We care about the dignity of our patients and all members of the Netcare family. We care about the participation of our people and our partners in everything we do. We care about truth in all our actions. We are passionate about quality care and professional excellence.
  • Care - The basis of our business. The professional, ethical patient care and services we offer at every level of the organisation.
  • Truth - The crucial element in building relationships that work. Open communication with honesty and integrity is essential.
  • Dignity - An acknowledgement of the uniqueness of individuals. A commitment to care with the qualities of respect and understanding.
  • Passion - The creative, passionate and innovative drive to do things better than before. To develop and implement successful healthcare solutions for all.
  • Participation - The willingness and desire to work in productive and creative partnerships with others and the commitment to communicate.
The Netcare Way Netcare is committed to providing quality care. Our basic service standard
Printed copies of this document are uncontrolled and must be destroyed after use holds us accountable for the below five behaviours which you will be accountable to uphold:

I always greet everyone to show my respect.

I always wear my name badge to show my identity.

I am always well groomed to show my dignity.

I always seek consent to show my compassion.

I always say thank you to show my appreciation.


Deadline Date: 19.02.2014
How to Apply:

APPLICATION PROCESS NETCARE IS AN EQUAL OPPORTUNITY EMPLOYER

The Company's approved Employment Equity plan and targets will be considered as part of the recruitment process aligned to the Group’s Employment Equity strategy.
Netcare actively supports the recruitment of people
with disabilities.

Interested candidates who meet the above criteria are requested to e-mail a detailed CV to:
Martha.venter@netcare.co.za
or
alternatively fax application details to:
0865820071

Please note:
  • Please note that in line with the Group recruitment and selection policy, failure to inform your line manager will automatically disqualify your application. 
  • Please refer to the recruitment and selection policy for further details.
  • In the event of a candidate having any physical or psychological limitation that may impair the individual’s ability to perform the job function, the candidate must kindly inform the employer so that an assessment for reasonable accommodation can be made