Switchboard Operator Job at Nelson Mandela Bay Municipality in Port Elizabeth

JOB TITLE: SWITCHBOARD OPERATOR/RECEPTIONIST

(ADMINISTRATION)

POSITION CODE: 5669

Salary R101 748 – R121 056 per annum

(Basic salary only, excluding benefits)



In compliance with the Nelson Mandela Bay Municipality’s Employment Equity Plan, preference will be given to suitably qualified White (male/female) applicants.



Requirements:



    Grade 12.
    Computer literacy.

 Competencies:



    Good public relations skills.
    Ability to communicate effectively with customers and staff in English and IsiXhosa.
    Telephone skills.

 As part of the selection process, candidates may be tested on any requirement, skill or competency, which will include pre-employment screening, security vetting and psychometric assessment.



Summary of duties:



Performing tasks associated with the provision of switchboard/reception services for Economic Development and Recreational Services by:



    Attending to telephonic calls received on the switchboard and directing these to the relevant personnel.
    Recording messages in the absence of personnel and forwarding these for attention upon availability.
    Responding to internal inquiries concerning telephone numbers of officials.
    Attending to visitors to the Economic Development and Recreational Services Directorate.





Fringe benefits will include membership of a Retirement Fund, Medical Aid Scheme, Group Life Assurance Scheme, participation in a Housing Subsidy and Car Schemes (subject to the conditions of the various Schemes), and normal leave and sick leave benefits.



Proof of academic qualifications:



-           All applications must be accompanied by certified copies of academic qualifications.



-           Short-listed candidates will be required to produce their original academic qualifications at the interview.

-           Should the necessity to determine equivalence of qualification and/or the verification/confirmation of same be required, this should be established via the relevant verification authority and the responsibility will rest with the applicants themselves.



Canvassing of Councillors is not permitted and proof thereof will result in disqualification.



SUBMISSION OF APPLICATION FORM AND SUPPORTING DOCUMENTATION:



Kindly note that all applications for employment should be completed on the official employment application form of the Nelson Mandela Bay Municipality. Therefore, Z83 applications and faxed applications will no longer be accepted.

Please complete one employment application form per vacancy, clearly stating the position code of the post for which you are applying. Each completed application form must be accompanied by a CV (curriculum vitae) and certified copies of supporting documentation (please do not submit original supporting documentation, as this will not be returned). A CV not accompanied by a fully completed official application form will not be accepted.

Mail to the Executive Director: Corporate Services (Human Resources Management Services Sub-Directorate), PO Box 116, Port Elizabeth 6000 or deliver to the Employment Application Receiving Centre, ground floor, Lillian Diedericks Building (previously Brister House), Govan Mbeki Avenue, Port Elizabeth.

Kindly note that the Municipality does not notify applicants whose applications were unsuccessful. Applicants not contacted within six weeks of the closing date may safely assume that their applications were not successful. They are nevertheless thanked for their interest shown in the position/s advertised.

CLOSING DATE: FRIDAY, 8 NOVEMBER 2013 before 12h00 noon.