Teller Job at South African Post Office in Randburg

JOB TITLE: TELLERS (x8)-(B3/4) Wits Retail
Office: Sunning hill West, Alexandra, Randburg, Pinegowrie, Honeydew, Helderkruin,
Ferndale, and Randburg. (North West Rand) (Casual Worker employees are welcome to apply)
Reports to: CHIEF TELLER/BRANCH MANAGER

Summation
The Teller reports to the Chief Teller/Branch Manager and is responsible for promoting, selling and delivery of all Post Office products and services, effectively and efficiently, thereby ensuring excellent customer service

Key Responsibilities
•The successful incumbent will be responsible to:
•Receive, accept, prepare and deliver all types of mail items (this includes all ordinary mail, all types of recorded and secured mail, courier mail, etc.)
•Promote, sell and deliver all Post Office products and services.
•Manage customer service areas
•Financial and operational control
•Continuous development to improve service delivery
•Housekeeping–Cleanliness of area

Requirements/ Knowledge
•Grade 12 or equivalent NQF 4 qualification with Accounting and/or Mathematics as subjects
•A NQF 5 qualification will be an added advantage
•Minimum of one year in a Consumer Services/banking environment
•Computer literacy
•Fulfilthe terms of FAIS,any related legislation or regulation and any guidelines or regulations issued by the Financial Services Board

Skills/Attributes, Knowledge

Skills
•Knowledge of customer service principles
Numeracy and accounting skills
•Basic knowledge of all relevant legislation, Process oriented
•(e.g. FICA, FAIS, PFMA, OHSA etc.)
Communication skills
•Basic fraud awareness
Selling skills
•Basic knowledge of service standards
Ability to work accurately
•Basic knowledge about storage of critical and confidential
Ability to identify fraud risks
•information and security policies
Listening Ability
•Knowledge of operational processes, policies and products
•as well as knowledge of POS and Post Office specific systems
•will be an added advantage

Attributes
•Ability to work under pressure
Customer service orientated
•Integrity Honesty
•Presentable and neat Proactive approach
•PunctualAct responsible
•Ability to work independently as well as in a team Accuracy

Deadline Date:17.03.2014
How to Apply:

Contacts
The South African Post Office is committed to the achievement and maintenance of diversity and equity in employment, especially with regard to race, gender and disability.

Send CV to :
The Senior Manager: Human Resources
Recruitment and Selection

Attention :Thandi Ramaphosa
PO Box 31904
Braamfontein 2017

E-mail :Thandi.Ramaphosa@postoffice.co.za

Position No:
60026320, 60026225, 60027075, 60025836, 60028296, 60025797, 60026114, 60027088,
60025569, 60027127, 60026172

Note:
Correspondence will be limited to short-listed candidates only.
If you do not hear from the South African Post Office or its Agent within 3 months of this advertisement, please accept that your application has been unsuccessful.
The South African Post Office Limited reserves the right not to fill this position or to re-advertise the positions at any time.