Branch Manager at South African Post Office in Witwatersrand

Job Title: Branch Manager (C4-E)
Internal (Re-advertisement)
Witwatersrand Retail (Casual Worker employees are welcome to apply Office: Senderwood
Reports to Area Manager:Wits Central

Summation
Responsible for the effective overall management of a Post Office Consumer Services branch pertaining to the following and other important aspects. Due to low business volumes at level E branches, the relevant Branch Manager will also be required toperform counter and other production level duties.

•customer service delivery, and housekeeping
•staff management
•operational management,
•Stimulate income and control cost
•financial-and stock management

Key Responsibilities:
The successful incumbent will be responsible for:
•cost effective service delivery at a Post Office Consumer Services branch
•delivery of high quality customer service at a Post Office Consumer Service branch
•the effective financial management of a Post Office Consumer Services branch
•the effective stock management at a Post Office Consumer Services branch
•effective workforce management of a Post Office Consumer Service branch
•for the efficient operational management of a Post Office Consumer Services branch
•Continuous learning and growth
•Contributing positively towards the local Community

Requirements, Skills &Abilities
•Diploma with Financial, Banking or Operational Management focus or NQF 5
•At least 3 years operational experience in a retail or financial environment.
 Supervisory/management experience will be an added advantage
•Level B driver’s license will be an added advantage Post Office specific system knowledge
•Knowledge of all relevant legislation (e.g. FICA, FAIS, PFMA,OHS A, etc.)
•Relevant operational knowledge
•Knowledge of stock and cash management
•Operational system knowledge (POS)
•Product knowledge/customer services management
•Knowledge of internal policies and procedures
•Knowledge of staff and resource management
•Operational process and policies
•General knowledge of contracts and SLA’s
•Knowledge of basic financial management
•Fulfil the terms of FAIS, any related legislation or regulation and any guidelines or regulations issued by the Financial Services Board

Skills and Abilities
•Time management
Ability to work under pressure
•Organising skills
Relationship skills
•Coaching skills
Integrity and honesty
•Business Acumen
Interpersonal skills
•Personal financial
Problem solving skills
•Management/leadership skills
Analytical Ability
•Presentation skills Communication skills
•Attention to detail Financial management skills
•Customer Service orientated
Relationship skills
Administrative skills
•Drive and results orientated
•Computer literacy
The South African Post Office is committed to the achievement and maintenance of diversity and equity in employment, especially with regard to race, gender and disability.

Note: 

Correspondence will be limited to short-listed candidates only. If you do not hear from the South African Post Office or its Agent within 3 months of this advertisement, please accept that your application has been unsuccessful.
The South African Post Office
Limited reserves the right not to fill this position or to re-advertise the positions at any time

Deadline Date: 07.02.2014
How to Apply:

OR Send CV:

The Senior Manager: Human
Capital Management
Recruitment and Selection
Attention: Thandi Ramaphosa
P O Box 31904
Braamfontein 2017
Email:Thandi.Ramaphosa@postoffice.co.za

Position No :60033174